Shipping


Currently, we only ship to New Zealand, but we are working on expanding to more countries soon.





We are happy to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple products, you pay no shipping fees.


Our processing time is 1-2 business days. Once your package has been shipped, you can expect delivery within 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon!

Returns


You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. To initiate a return, simply send us an email. Our team is ready to assist you and guide you through the return process.


Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide a suitable solution.


You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get started, please email us at support@oshenfashion.com

General questions

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.


If you wish to cancel or change your order, please contact our customer service as soon as possible. Changes can only be made as long as the order has not yet been processed.


Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.


We accept various payment methods, including creditcard. You can see the available options during checkout.


Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, feel free to contact us for advice.


Yes, we offer gift cards. To purchase, please send an email to support@oshenfashion.com


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We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.